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  • What should I expect from my counselor?
    This may be the most important question you ever ask. It’s probably not gonna be like what you see on TV. Expect your counselor to do way more than just listen and nod and tell you everything is going to be OK. We’ve learned over the years that people want to learn about themselves, learn different perspectives, gain new insights. People want to talk with a human. You will be treated with dignity, respect, and with the deep belief that you have the capacity to do and be great.
  • What’s the difference between talking to you vs. my best friend or family?
    Well, first off, your friends or family, as well-intentioned as they may be, could be too close to you or the problem to see it clearly. They may have biases and agendas for you, sometimes that are more about them than you. Counselors maintain a nonjudgmental stance and prioritize your goals. When we listen, we listen deeply and for things that are at the core of the issue. We do not fix problems. We enter into the problem with you so we can examine it with you. That’s empathy. We also are legally and ethically bound to keep your information confidential which creates the space for you to say whatever you need to say, however you need to say it.
  • How do I get the most out of therapy?
    Great question. Therapy is not passive, it’s interactive. Expect to do work, expect to be challenged. Come prepared, as often as you can, with a topic, goal, or a loose agenda. People who grow the most out of the therapy experience expect to grow, not just feel better. People who take notes and look for ways to change their thinking and take action do very well in therapy and in life as a result.
  • How long will it take?
    It depends. It depends on how good of a fit you and your therapist are and if you are both staying focused on what you need (not necessarily want) to work on. It depends on what you’re trying to accomplish and how much you put into it. For example, some people want to learn how to cope better with problems and feel better. That typically does not take tons of time. It’s also not transformative. Therapy can be life-changing if you keep going after you feel better and learn how to deal with difficulties better. You can actually harness those skills and that mindset to grow beyond where you could have been if you never had the problem in the first place.
  • How do I get a loved one into therapy?
    If you are a parent or legal guardian of the minor person you are wanting to get into therapy, all you have to do is contact the therapist you’d like your child to see (hopefully also the person your child wants to see). Please take every opportunity you can to empower your child in this process. If your child or loved one is an adult, even if you are paying for their therapy, the adult has to initiate the consultation and/or scheduling process themselves. This is so we know the person is interested and motivated to do the therapy. It is an important, courageous and uncomfortable step we would not want to remove them from. Studies show people who make the call to get into therapy typically find some immediate benefit because they feel hopeful for change and more confident in their ability to make those changes.
  • Is therapy confidential?
    Yes. It’s like Vegas, what happens here stays here. There are only a couple exceptions to that. One is when we are required by law to disclose info about your therapy. Even then we give out only the minimum. The other time is with your written permission for people or agencies you decide it would be helpful to be aware of and involved of your progress in therapy. Please check out our Notice of Privacy Practices for more detailed information.
  • Can therapy be fun?
    Heck yeah! We get that you’re not necessarily coming to see a sit-down comedian, but we will definitely laugh from time to time while we do this work together.
  • Why shouldn’t I just take medication?
    You can. Some people need to take medications to be able to do the work of therapy. And some people may need to take medications indefinitely. We understand that. Remember though, meds don’t get to the root of the problem. Sometimes, they can actually cover up the problem so you can’t see it or the reason it exists. Our goal for you is to help you make so many gains in therapy that you may not have to take the meds anymore.

Frequently Asked Questions


Rates & Financial Info


Self-Pay Rates for Therapy

  • $140 per individual session (60 minutes)

  • $170 per couples or family counseling session (60 minutes)

  • $50 per group session (75 minutes)

  • $70 per individual session (60 minutes) provided by Counseling Interns 

Insurances Accepted


We have Counselors/Therapists (please note this does not apply to Psychiatric Services or Coaching Services) who are in-network with the following insurance plans:


  • United Healthcare (including UBH, Optum, UMR, Surest, and UHC Student Resources) 

  • Aetna

  • Medical Mutual

  • Custom Design Benefits

  • TriHealth EAP

Using Your Out-of-Network Benefits

This seems to be a closely held secret of the insurance industry - they don't want you to know about this. We absolutely want you to know so you can make an informed decision as you search for the therapist that is the best fit for you!


If you have an insurance not listed above, we can provide itemized receipts so you can use your Out-of-Network benefits.  The reimbursement or credit towards your deductible that out-of-network benefits provide varies considerably (e.g. we have seen some plans reimburse 0% and some up to 80%) from plan to plan.  

You can call your insurance company (if you enjoy headaches) to find out about your Out-of-Network Benefits OR you can use this super-simple tool below to determine your Out-of-Network Benefits.

We would love to answer any other questions.  We want you to feel confident in us and comfortable with us as we work together.  We look forward to hearing from you!

We accept cash, check, HSA or FSA cards, and all major credit cards as forms of payment at time of service.


If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you will be charged $70 for a miss or late cancelation of a counseling session and $150 for a psychiatry/medication management session.



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