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What should I expect from my counselor?


This may be the most important question you ever ask. It’s probably not gonna be like what you see on TV. Expect your counselor to do way more than just listen and nod and tell you everything is going to be OK. We’ve learned over the years that people want to learn about themselves, learn different perspectives, gain new insights. People want to talk with a human. You will be treated with dignity, respect, and with the deep belief that you have the capacity to do and be great.




What’s the difference between talking to you vs. my best friend or family?


Well, first off, your friends or family, as well-intentioned as they may be, could be too close to you or the problem to see it clearly. They may have biases and agendas for you, sometimes that are more about them than you. Counselors maintain a nonjudgmental stance and prioritize your goals. When we listen, we listen deeply and for things that are at the core of the issue. We do not fix problems. We enter into the problem with you so we can examine it with you. That’s empathy. We also are legally and ethically bound to keep your information confidential which creates the space for you to say whatever you need to say, however you need to say it.




Why shouldn’t I just take medication?


You can. Some people need to take medications to be able to do the work of therapy. Remember though, meds don’t get to the root of the problem. They actually can cover up the problem so you can’t see it or the reason the problem exists. Our goal for you is to help you make so many gains in therapy that you don’t have to take the meds anymore.




How long will it take?


It depends. It depends on how good of a fit you and your therapist are and if you are both staying focused on what you need (not necessarily want) to work on. It depends on what you’re trying to accomplish and how much you put into it. For example, some people want to learn how to cope better with problems and feel better. That typically does not take tons of time. It’s also not transformative. Therapy can be life-changing if you keep going after you feel better and learn how to deal with difficulties better. You can actually harness those skills and that mindset to grow beyond where you could have been if you never had the problem in the first place.




How do I get the most out of therapy?


Great question. Therapy is not passive, it’s interactive. Expect to do work, expect to be challenged. Come prepared, as often as you can, with a topic, goal, or a loose agenda. People who grow the most out of the therapy experience expect to grow, not just feel better. People who take notes and look for ways to change their thinking and take action do very well in therapy and in life as a result.




Can therapy be fun?


Heck yeah! We get that you’re not necessarily coming to see a sit-down comedian, but we will definitely laugh from time to time while we do this work together.




Is therapy confidential?


Yes. It’s like Vegas, what happens here stays here. There are only a couple exceptions to that. One is when we are required by law to disclose info about your therapy. Even then we give out only the minimum. The other time is with your written permission for people or agencies you decide it would be helpful to be aware of and involved of your progress in therapy. Please check out our Notice of Privacy Practices for more detailed information.




How do I get a loved one into therapy?


If you are a parent or legal guardian of the minor person you are wanting to get into therapy, all you have to do is contact the therapist you’d like your child to see (hopefully also the person your child wants to see). Please take every opportunity you can to empower your child in this process. If your child or loved one is an adult, even if you are paying for their therapy, the adult has to initiate the consultation and/or scheduling process themselves. This is so we know the person is interested and motivated to do the therapy. It is an important, courageous and uncomfortable step we would not want to remove them from. Studies show people who make the call to get into therapy typically find some immediate benefit because they feel hopeful for change and more confident in their ability to make those changes.





Frequently Asked Questions

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Rates &
Insurance

RATES

  • $70 to $140 per individual session (55 minutes)

  • $30 per group counseling session (75 minutes)
     

Rates vary upon your therapist’s level of licensure, training, experience, expertise, availability, and other factors.  You will be informed of and provided with your therapist's fee schedule prior to your first appointment.

INSURANCE

Superbills


As a service to you, we will gladly provide a superbill for you monthly, quarterly or upon request if you’d like. A superbill is an itemized receipt for services that has all the info on it an insurance company would need to partially reimburse you or have part of your session cost applied to your deductible after you submit it to them. Insurance companies make the decision about if and how much they reimburse, so check with them before you start counseling if that is an important factor.




Making Insurance and Financial Decisions about Counseling


1. Counseling is an investment in yourself. The message you send yourself when you pay for counseling is “I’m important. I’m worth it.” You will be more dedicated to doing the work of counseling and will get more out of it. 2. If you have a high-deductible commercial health insurance plan and you have not met your deductible yet, you are going to pay their rate, which is typically about $110 to $135 for a counseling session. 3. Health insurance companies often put limitations on the duration of sessions and therapy overall. Some don’t cover couples counseling or mental health services at all, or they outsource it to a third party which is super-confusing to the policyholder. Some don’t cover telehealth, even in the middle of a global pandemic! 4. When you use insurance, you have to receive a mental health diagnosis (which you may or may not really meet criteria for) and your diagnosis and treatment are not necessarily confidential anymore. First of all, the insurance company knows your diagnosis. Secondly, if it’s employer-paid insurance, your employer could become aware of your diagnosis and treatment. Furthermore, life insurance companies, for example, may ask for your entire counseling record and use your treatment involvement or your diagnosis to raise your premiums. 5. The most important factor in your change and growth is the rapport you develop with your therapist. If you have a good rapport, you’ll be more vulnerable, look closer at your issues, and be more encouraged to take action! Choosing a therapist based on insurance matching instead of goodness of fit may make the work you do less effective. Consider instead finding a therapist whose personality, passions, and expertise line up with your personality, strengths, and needs. This increases the likelihood of achieving more lasting change and growth, and you might not need to see five therapists before you find the right one, which could save you money in the long run. Thank you for taking these factors in consideration. We hope to see you soon and we will match you to the therapist who is the best fit for you or refer you to a therapist at another practice who is a better fit. We won’t stop until you’re connected with someone who can help you.




Why We Don't Take Insurance


You may wonder why so many counseling practices do not take health insurance. There are many reasons for this. One reason we don't is because we don’t sign contracts with companies who do not keep their end of the deal! And insurance companies do this in quite a variety of creative ways like taking back chunks of money up to three years down the line, lowering reimbursement rates without warning, and making the process so complicated and arduous to get the agreed-upon compensation hoping we will give up and take whatever they give us. No thanks! The main reason we do not take health insurance is that we refuse to divert our time and energy away from our focus on providing you the best possible therapy experience. Our therapists are paid and treated very well because we know that it will improve your therapy experience overall. Our therapists have the time and space to think about how to help you more fully and effectively, to pursue their passions and interests, and obtain additional training, all to be better for themselves and for you!





We would love to answer any other questions.  We want you to feel confident in us and comfortable with us as we work together.  We look forward to hearing from you!

We accept cash, check, HSA or FSA cards, and all major credit cards as forms of payment at time of service.

PAYMENT

If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you will be charged $70 for a miss or late cancelation.

CANCELLATION POLICY

ANY OTHER QUESTIONS